Privacy Policy

1. Data we collect

We only collect the data needed to answer your contact and improve the website:

• Data you provide in the contact form: name, email, phone/WhatsApp, company, job position, website, budget range and your project description.
• Browsing data: IP address, browser and device type, pages visited and interactions, collected through cookies and analytics tools (such as Google Tag Manager and Google Analytics).
• Messages exchanged with us by email or WhatsApp.

2. How we use the data

• To answer contact requests, quotes and commercial proposals.
• To schedule meetings and follow up on conversations about your project.
• To provide contracted services and fulfill contractual obligations.
• To understand how the website is used in order to improve content, performance and experience.
• To comply with legal and regulatory obligations.

3. Legal bases

We process personal data based on consent, on pre-contractual steps taken at the data subject's request, on Fluy's legitimate interest (for example, website usage analytics) and on compliance with legal obligations, as set out in Article 7 of the LGPD.

4. Sharing

We do not sell or rent personal data. Data may only be shared with vendors that help us run the website and our communication, such as hosting services, contact management (Notion), analytics (Google) and messaging (WhatsApp/email), always limited to the purposes described in this policy. We may also share data when required by law or by a competent authority.

Some of these vendors may store data outside Brazil. In such cases we use vendors that offer adequate protection safeguards, as provided in Articles 33 to 36 of the LGPD.

5. Payment data

This website does not collect card or banking data. In the projects we build for clients, we use payment gateway integrations that tokenize card data, so this information is not stored by our clients' systems.

6. Storage and security

We keep data for as long as necessary to fulfill the purposes described or legal obligations. We adopt reasonable technical and administrative measures to protect data against unauthorized access, loss or alteration, including encrypted connections (HTTPS) and access control.

7. Cookies

We use essential cookies (for example, to remember your language) and analytics cookies. You can block or delete cookies in your browser settings; this may affect some website features.

8. Your rights

Under Article 18 of the LGPD, you may at any time request:

• Confirmation that we process your data and access to it.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of unnecessary data or data processed unlawfully.
• Portability of your data to another provider.
• Deletion of data processed based on consent and withdrawal of consent.
• Information about who we share your data with.

9. Changes

This policy may be updated from time to time. The current version will always be available on this page, with the date of the last update.

10. Contact

To exercise your rights or ask questions about this policy and how we process personal data, contact us:

• WhatsApp: +5511914887425